We're here to help.
Our mission at My Auto Shop is to make car maintenance EASY.
We understand that life can get in the way sometimes and even the best plans change. So we make it nice and easy to make changes to your My Auto Shop booking. Simply fill out the form that best suits your request and we will do our best to make it happen.
If you make a change >12 hours before the scheduled booking time there is no charge for changing or cancelling a booking. See our Terms and Conditions here.
I am a customer.
Reschedule my booking.
We know you’re busy, and we’re here to help. Simply let us know when you want the new booking for and we will move it for you.
Cancel my booking.
Need to cancel? All good! As long as its more than 24 hours before your booking there is no cancellation fee. Simply provide your booking details and we will process a refund.
Having problems? Contact us on (09) 883 8317 or send us an email at [email protected].
I have a general enquiry about my booking.
This is for customers that already have an My Auto Shop booking. We will not be able to provide you a quote using this form, please click on ‘Get Quotes’ below.
I would like to book a service or get a quote for a repair.
Finding a trusted repairer, getting quotes, and booking online has never been easier. Flexible payment methods including Afterpay, are available with participating service providers.
I need help with something else.
Check out our Customer FAQs page for answers to other commonly asked questions.
Contact us on (09) 883 8317 or send us an email at [email protected].
I'm an automotive business owner or manager.
I need help with an My Auto Shop booking or have a general enquiry.
Manage your bookings via the My Auto Shop supplier portal (MechanicHub) or give us a call on (09) 887 8317. If its after hours, send through an email to [email protected].
I am interested in listing my business on myautoshop.co.nz
View plans and pricing.
My MechanicHub account is set up but I need to reset my portal password.
Don’t worry, we’ve got you.