A pre-purchase inspector shows a buyer uneven tyre wear at a New Zealand used-car forecourt.

What to check about repairs, costs and your mechanic

/ - 15 mins read

A bad feeling is a reason to pause, not to guess. Knowing what to do when you have a bad feeling about a mechanic starts with asking what repairs are…

Read more »
What to Do When Your Mechanic Can’t Find the Problem

What to Do When Your Mechanic Can’t Find the Problem

/ - 17 mins read

If you’re unsure what to do when a mechanic can’t diagnose an issue, give them a clear timeline of the symptoms, explain when they occur, and share…

Read more »
How to complain about a mechanic in New Zealand

How to complain about a mechanic in New Zealand

/ - 18 mins read

Start by putting your complaint to the garage in writing, explaining what went wrong and what you want it to do. Under the Consumer Guarantees Act…

Read more »